Upgrade to a fully omnichannel platform that brings together your customer data and AI to engage with customers on various channels (email,SMS and mobile push, and more)
Connect all your customer, product, and anonymous user data to orchestrate and deliver personalized experiences from a single place.
With highly accurate advanced AI-based product recommendations and responds in real-time to customer behavior sending perfectly timed communications that drives conversions and customer loyalty.
Connect, track and unify data from all online and offline sources to create one, unified customer profile of interactions, whether they are known customers or not.
Use this data to ensure you're always delivering your customer the right message, tailored to their interactions, purchase history and browsing data.
Not only can you create and update customer segments in seconds, you can visualize how customers move between segments over time and trigger relevant communications in real time.
Create the segments that matter the most. Bloomreach Engagement lets you define your own metrics and custom attributes based on historical and real-time customer behavior (e.g., CLTV, number of purchases, or even days until their birthday) — all without requiring deep developer or data science expertise.
You've unified your customer data, but Bloomreach Engagement doesn't stop there. With powerful omnichannel orchestration capabilities, give your marketers total control over every aspect of the customer journey. Add real-time triggers, customer segments, conditions, and integrated marketing channels*.
*email, SMS, web/mobile push, in-app messaging, WhatsApp, Adtech audiences, webhooks, or API.
Our prediction templates — powered by smart machine learning algorithms — will help you create intelligent and highly targeted campaigns, so you reach the right audience at the right time on the channel that's preferred by them.
Use predictions to improve the performance of your marketing campaigns. Build prediction models in an easy-to-understand UI that's built for marketers. Combine multiple models to fit your unique business needs (e.g., probability of opening email and purchasing).
Adjust your campaigns on the fly with real‑time A/B testing. Get instant insight into the performance of your campaigns and make changes based on real‑time campaign performance, anytime you need. Perform testing on email campaigns, web experiments, weblayers or entire customer journeys.
Have you ever had an idea for a campaign based on certain customer behaviors but not had the data available? With Klaviyo, data is not as granular as today's marketers need. With Bloomreach Engagement, marketers have a more flexible and customizable data structure, all empowered by advanced real-time analytics and a unified single customer view. The result? Having the data at your fingertips to create omnichannel campaigns so personalized they feel specifically catered to every customer, increasing loyalty, CLTV, and revenue.
Do you want to move beyond email marketing and manage your entire customer engagement strategy in one platform?
We've built a platform for ambitious companies to harness the power of their customer data, so they can build a commerce experience so personalized it feels like magic. Don't just take our word for it, Bloomreach is the highest rated customer data platform on G2 Crowd.
Nicola Cottrell Head of CRM, Sofology