Watch On Demand
Learn how brands can leverage omnichannel personalization for sweet results
As many of us know, there’s nothing personal about the basic level of personalization many brands offer to their customers today. (“Hello, {first.name},” anyone?).
Stand out from the cookie-cutter personalization tactics that your competition serves, and learn how innovative D2C brands — like yourself — are creating truly unique purchase experiences that drive consumer loyalty and retention without having a mental bakedown.
Get ready to preheat the oven, set the timer, and prepare the mise-en-place because Bloomreach is here to help your team sprinkle personalized touches into your marketing strategy, while decorating some delectable IRL cookies in the process.
Meet Your Hosts
Kelsey Kittelson
Senior Customer Strategist, Bloomreach
Kelsey is a long-time Bloomreacher who has worked closely with both our Discovery and Engagement customers. From her experience as both a buyer and site merchandiser at Walmart.com to her years at Bloomreach, she has developed a deep understanding of eCommerce and the increasing importance of scalable personalization in the marketplace. Currently, Kelsey provides strategic guidance to our US based Engagement clients with a focus on helping them create cohesive and engaging human-centered experiences.
