Watch On Demand
Learn how brands can leverage omnichannel personalization for sweet results
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As many of us know, there’s nothing personal about the basic level of personalization many brands offer to their customers today. (“Hello, {first.name},” anyone?).
Stand out from the cookie-cutter personalization tactics that your competition serves, and learn how innovative D2C brands — like yourself — are creating truly unique purchase experiences that drive consumer loyalty and retention without having a mental bakedown.
Get ready to preheat the oven, set the timer, and prepare the mise-en-place because Bloomreach is here to help your team sprinkle personalized touches into your marketing strategy, while decorating some delectable IRL cookies in the process.
Meet Your Hosts
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Kelsey Kittelson
Senior Customer Strategist, Bloomreach
Kelsey is a long-time Bloomreacher who has worked closely with both our Discovery and Engagement customers. From her experience as both a buyer and site merchandiser at Walmart.com to her years at Bloomreach, she has developed a deep understanding of eCommerce and the increasing importance of scalable personalization in the marketplace. Currently, Kelsey provides strategic guidance to our US based Engagement clients with a focus on helping them create cohesive and engaging human-centered experiences.
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