An event for women shaping the future of customer experience.
🗓 May 28, 2025
🕛 12:00–16:30
📍 The Bureau Business Center, Dubai
*Spots are limited
CRM leaders are under more pressure than ever to deliver fast, personalized, measurable results. But the truth is—what works in one company doesn’t always apply to another. And there’s no playbook for the real challenges CRM leaders face every day.
Women in CRM Dubai is an invite-only, peer-level event designed to cut through the noise and focus on what really drives outcomes: shared experience, data-backed insights, and real-world problem solving.
Hosted by Bloomreach, this event brings together a group of senior women leading CRM, loyalty, and CX across the region’s top retail and eCommerce brands.
12:30 – 13:00 | Lunch & networking
13:15 – 14:00 | AI-Powered CRM in Action: Real Wins in Loyalty & Conversion
Together with Nasima Ahmed we'll explore insights into AI-driven personalization, conversational shopping, customer journey automation and predictive analytics.
14:00 – 14:45 | Customer panel with Alshaya Group: CRM in real life
Alicea joins us for a direct, unscripted conversation on CRM leadership—what’s working, what’s hard, and where she sees the most opportunity.
14:45 – 15:45 | Roundtable sparks
Small-group discussions focused on strategic themes like: getting stakeholder buy-in for CRM initiatives, where to start with personalization, measuring CRM success beyond open rates.
15:45 – 16:30 | Coffee, connection & follow-ups
Use this final hour to circle back with people you met, dive deeper into ideas sparked earlier, or just enjoy the conversation.
Female-led event space in Dubai |
40 like-minded women in CRM space |
Insights& knowledge |
Insipration & connections |
If that’s you, we’d love to have you in the room.