Wine Wanderlust: An Exploration in Travel & Hospitality E-commerce
Indulge in an afternoon of wine-tasting delight and problem-solving workshops, expertly curated to address the challenges and opportunities facing the travel and hospitality industries today.
Enjoy an afternoon of four incredible wine-tasting courses to elevate your appreciation for fine wines. You'll also get to participate in workshops with industry peers designed to explore ecommerce use cases and challenges specific to the travel and hospitality sectors.
Unveiling Industry Insights
In an era of uncertainty, discover how real-time customer data can help you create more personalised experiences, drive more cross-sells and enhance loyalty in the travel and hospitality industries. See how Bloomreach Engagement and CACI solutions can elevate your business by optimising key metrics like repeat bookings and upsells.
The Programme
1:30PM
Welcome Drinks & Check-In
Enjoy a welcome drink and mingle.
2:00PM
Roundtable Discussions & Networking
Join us for interactive roundtable sessions discussing real time personalisation in the travel & hospitality sectors, as well as strategies to maximise profit through cross-selling and upselling experiences.
4:30PM
Wine Tasting Experience
Get a course on mastering the art of wine tasting paired with delectable food. Connect with your travel and hospitality peers during this delightful experience.
Brought to you by:
Powering with leaders in the travel & hospitality sector
Meet Your Hosts
Kirsty Cox
Product Manager, CRM, Haven Holidays
Kirsty, a CRM Product Owner at Haven, boasts over 16 years of experience in Data and Marketing within the travel and hospitality sectors. Her proficiency includes CRM, Direct Marketing, Email Marketing, Product Management, Customer Service, and Data Technology (utilising SAS technology).
Paul Sene
Associate Partner, CACI
Paul brings 20 years ofexpertise in data and marketing technology and will share his experiences of delivering transformational change in the travel sector specifically. With a focus on omnichannel marketing, customer identity resolution, and engagement platforms, Paul has deliveredsome exceptional results for his clientswith customer insight at the core.
Sarah-Jane Bevis
Senior Customer Success Manager, Bloomreach
Sarah Jane brings extensive experience in marketing, client success, and loyalty. She values her clients' brand, goals, and objectives as much as they do; every decision is guided by their best interests. Her expertise lies in digital marketing strategies, client pipeline generation, and customer relationship management.
RSVP Now
Seats are limited — don't miss out!
Note: This event is reserved for travel & hospitality professionals only.
Disclaimer: By registering for this event, you consent to interview(s), photography, audio recording, video recording and its/their release to be used for promotional purposes & advertising. Images, photos and/or videos may be used to promote similar Commerce Experience Live events in the future. You release Bloomreach and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings.
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