Mobile messaging is changing the game. It has been proven to drive not only engagement but work as a major revenue-driving channel with an ROI that easily beats email.
Bloomreach’s mobile messaging platform goes beyond SMS and ties multiple channels including SMS, MMS, WhatsApp, and mobile push into a single one, so you can run all your marketing campaigns from one place.
Managing multiple systems can be a challenge. Balancing the decision to add or consolidate, as well as reporting and journey management, can become overwhelming. Simplify the process of managing multiple systems and ensure the right message is delivered to the right person, with the right product, on the right channel, at the right time.
Maximize the power of mobile messaging by incorporating it into your customer lifecycle strategy. Mix it up with predictions, A/B testing, and other channels for a seamless, always-on experience that keeps your customers happy no matter where they engage.
Make your campaigns count with personalized promotions and notifications using customer-specific content. Bloomreach Engagement helps you get the most out of your campaigns with its zero and first-party data. Target better and boost engagement and retention.
Don't overwhelm your customers with too many messages. Strike a balance between frequency and relevance to keep their trust and engagement. Bloomreach Engagement makes it easy with its built-in frequency policy feature. Set generic rules for your audience or adapt to each customer's engagement level to limit the number of campaigns they receive.
See how your customers interact with your marketing efforts across multiple channels all in one place. By understanding the entire customer journey, you can identify patterns, gain valuable insights and make informed decisions to improve the customer experience. This can help you optimize your marketing strategies, tailor your messages to meet the needs of each individual customer, and increase the overall effectiveness of your campaigns.
Plug Bloomreach Engagement into your existing, enterprise-wide data investments like a CDP, data lake, or data warehouse to visualize and activate that data for subsequent orchestration and personalization. If you’re just getting started, our solution comes with built-in data ingestion and unification.
Bloomreach Engagement integrates natively with every major e-commerce CMS’s like Shopify, BigCommerce and Magento. You can Find over 130+ integrations to 3rd party vendors or check out our APIs to integrate with any platform.
Our out-of-the-box use cases make it quick and easy to launch hyper-personalized marketing campaigns and advanced dashboards. Capitalize on Bloomreach’s expert knowledge gained through years of working with top players on the market.