Sainsbury's, here's our plan to reduce abandoned baskets & boost loyalty.

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Our 4-step Customer Experience plan, just for Sainsbury's

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Step 1

Browse. Buy. Repeat

Create compelling shopping experiences and engagement programmes, resulting in lower costs per acquisition and higher loyalty rates.

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Step 2

Get Personal

Match the right product to the right customer and create hyper personalised journeys at scale. Adapt your proposition using a number of data points, including demographics, catchment area and past shopping behaviour.

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Step 3

No Basket Left Behind

Online shops must feel as smooth as any visit to the local store. This means intuitive site search, updated stock availability, clear promotions and preference-based product display. Expect lower drop out rates and an increase in basket size.
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Step 4

Scale the Experience

Argos, Tu, Habitat, Nectar... While Sainsbury's has adopted a Food First strategy, its other categories are key revenue drivers. Unify your customer experience and allow for cross-brand data optimisation.
 

Leading Brands Trust Us. No Fluff, Just Results.

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Albertsons sees +25% in customer basket-building speed and lift in basket size and conversion rate. 
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Carrefour reduces operational costs with faster and more cost-effective development.
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How BrewDog Increased Revenue +13.8% Using Personalized Email Campaigns

Book a meeting with your dedicated team

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Leila Wolford Butt
Commerce Experience Advisor
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Dale Farrey
Account Executive

Let's Talk!