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INTERACTIVE QUIZ 

Personalise This:

The Ultimate Customer

Engagement Quiz

Test your knowledge of customer engagement best practices and learn how to deliver truly personalised experiences. Come join the fun!
 AVAILABLE ON-DEMAND NOW
 35 MINUTES

 

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Let's Get Quizzical!

Learn how personalisation can drive sales, increase customer satisfaction, and build brand loyalty!

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Simple tips to achieve personalisation while preserving data privacy — all in a fast-changing environment.

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How to use technology to optimise data segmentation and scale your personalisation strategy.

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How to deliver personalisation consistently across every single channel, and accurately measure performance.

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Manuel Tönz

Director of Client Strategy EMEA


Manuel is a recognised technology tactician with 15+ years experience in the evolution to customer-centric delivery models in various industries, including leadership as a programme director in several large CX software implementations. With a pragmatic approach and entrepreneurial spirit, he has broad international experience in the US, UK, EU, and APAC. Manuel has a Bachelor in Economics (Eisenstadt, Austria) and is a Federal Certified IT Specialist in Switzerland. At Bloomreach, Manuel is responsible for the strategic advisory of customers in their digital and commerce experience transformation.
 
Taylor Whiteley

Taylor Whiteley

Senior Manager, Customer Success UK



Taylor Whiteley heads up our Customer Success team in the UK, supporting a growing team of CSMs and Bloomreach clients across the UK and EU. Before moving into a managerial role, Taylor worked as a CSM in SaaS for six years and most recently was a trusted advisor to Bloomreach clients helping them to work towards their strategic objectives and drive value using the Bloomreach Engagement platform.
 
 

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