You've centralized the data. The stack still can't decide anything in the moment that matters. Here's an honest conversation about why — and what to actually do about it.
Scott Brinker
Analyst & Advisor, chiefmartec
Chris Marriott
President & Founder, Email Connect
Why this, why now
For years, the industry's answer to "do more with your data" has been to centralize everything into one warehouse. That solves where your data lives. It doesn't solve what happens with it in the next 200 milliseconds — and that gap is where the next MarTech shift is actually happening.
Join Scott Brinker, Chris Marriott, Amanda Cole (Bloomreach), and Databricks for a candid conversation on where modern customer engagement is really headed: why the industry's attention is moving to real-time decisioning for personalization, what's real versus hype in the "AI decisioning" conversation, and how a data foundation and a real-time decisioning layer actually work together — instead of being two separate purchases you have to justify twice.
What you'll walk away with
The structural forces making this an unavoidable decision this cycle — not a trends list, the actual "why now."
Two different jobs, often sold as one. Understand the handoff so you're not buying — or building — the wrong half.
Build vs. buy vs. wait, and the exact questions to put to any vendor in the room — so you leave with a next step, not more homework.
Who's talking
Analyst & Advisor, chiefmartec
President & Founder, Email Connect
CMO, Bloomreach
Global Head of Industry Solutions - Customer & Marketing, Databricks
This is the conversation to get unstuck.
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