EXCLUSIVE WEBINAR

 

Bloomreach x Voxwise 2

Explore the New E-Commerce Wave With Bloomreach Customers L’Azurde & Virgin Megastore

Learn how to achieve customer centricity with data and technology to start personalizing at scale. 


  January 18, 2023
 2:00 p.m. GST | 10:00 a.m. GMT 

Personalization so good they keep coming back.

Personalization is one of the top factors for lasting customer and prospect engagement, but it’s not without its challenges. With customer expectations on the rise, getting it right is now more important than ever. Join us to learn from luxury brand L'Azurde on how to achieve true customer centricity by using Bloomreach Engagement.

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Why Attend?

 

Learn from L'Azurde's and Virgin Megastore's successes: Discover how L'Azurde and Virgin Megastore partnered with Bloomreach and Voxwise to implement their new customer engagement strategy, achieving impressive results and time to value.


Get personalization tips: Voxwise expert Marek discusses Black Friday learnings, customer engagement strategies, and personalization tips.


Gain a competitive advantage: Learn how to stand out from the crowd with Bloomreach Engagement, which helps you keep up with real-time market updates. 

 

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Meet Your Hosts

Rizwan Rajpoot

Chief Digital Officer, L'Azurde


Rizwan is positive, proactive, and dynamic senior executive with a highly successful background in e-commerce management specializing in developing innovative applications and bespoke solutions designed to substantially improve the customer experience while increasing sales and conversion rates.

Russel Bacha

Head of Technology & Loyalty Program, Virgin Megastore KSA
 
With 15 years of expertise, Russel Bacha is the head of proactive technology, CRM, and loyalty marketing. He has successfully overseen a redesign of the CRM and Customer Loyalty program at Virgin Megastore Saudi Arabia for more than ten years. He has a track record of strategic digital transformation and technological roadmap to accommodate changes in organizations, customers, and projects.

Milan Schnorrer

CEO & Co-founder, Voxwise

 
Expert in customer engagement & data with 14 years of experience in customer data analytics, spreading his knowledge as an advisory board & guest lecturer at the University of Groningen in the Netherlands. With extensive CX and customer journey design expertise, Milan designed 10s of CRM and customer engagement strategies with quantified revenue impact. 

Marek Kováčik

Customer Engagement solutions team lead, Voxwise

 
Marek has close to 10 years of business experience on projects in the Middle East, U.K., U.S., Australia, and all around Europe. His primary focus is understanding customer behavior and implementing use cases that generate extra revenue, drive customer satisfaction and help our clients achieve customer centricity with data and technology.