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Every Campaign. Every Channel. Personalised by Loomi AI.

Stop managing disconnected tools. Bloomreach Engagement brings your customer data and Loomi AI together in one place — so every campaign, every interaction, and every channel reflects each customer in real time.

4.6/5    (570+ reviews)

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One Platform. Every Channel. Powered by Loomi AI.

Omnichannel Marketing Automation

  • Create and launch personalised email, SMS, web, mobile, and ad campaigns from a single platform — with Loomi AI and real-time customer data fuelling every send. Personalise across 13+ channels without stitching together a single integration.

All Your Customer Insights. One Place.

  • Our customer data engine centralises your online and offline data in one place — giving you a complete view of every customer's interactions and preferences, and putting that intelligence to work in real time. Better data in, better campaigns out.

Campaigns That Think for Themselves, Powered by Loomi AI

  • Loomi AI's campaign agents create hundreds of copy variants, test them against real customer responses, and keep optimising toward your goals automatically. Your team sets the direction. The agents do the work. Campaigns that get smarter with every send.

Trusted by 1,400+ Brands Around the World

From American Eagle to Pandora, leading brands rely on Bloomreach Engagement to personalise marketing across every channel — and keep customers coming back.

40%

More revenue from email

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44%

Increase in on-site conversion rate

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25x

ROI from an SMS campaign

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Customers who've switched to Bloomreach Engagement love us

Powerful, flexible, and future-oriented – Bloomreach as a strong partner in digital commerce
Sascha B.
Great product and experience with Bloomreach
Ciaran D.
The best marketing automation tool we have ever used
Sanket M.
Great tool that combines a great preset of funtionalities and support for creating custom elements
Łukasz G.
The best marketing tool in the world.
Karel H.

One Platform to Replace the Stack You've Outgrown

Without Bloomreach Engagement

All-In-One Solution

Single-point solutions make it difficult to launch personalised experiences and become costly as your business grows. The more data you have, the harder it becomes to analyse and actually use.
Bloomreach Engagement integrates with your current tech stack — or replaces the legacy tools you've outgrown. One platform that grows with you, not against you.

Campaign Personalization

It's difficult to personalize at scale, and almost impossible to personalize product recommendations for first-time visitors and custom segments.
Loomi AI uses both historical and in-session data to segment customers in real time and deliver personalized experiences through one-on-one and segment-based strategies — automatically.

Data-Driven Insights

Fragmented or delayed reporting makes it difficult to understand results, leading to missed opportunities for optimization and demonstrating business impact.
Bloomreach Engagement's unified analytics and real-time dashboards show you exactly what's working — by campaign, by channel, and by customer segment. Prove ROI. Optimise fast.

Loomi is built into every one of our products and always has been.

It works alongside you to supercharge marketing campaigns, merchandising, site search, and content – making you more efficient and effective than ever before. 

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