Bloomreach's enterprise email, powered by Loomi AI

Deliver 1:1 email personalization at enterprise scale. Loomi AI unifies customer and product context and triggers the next best action in real time — so your campaigns stay relevant as customers change.

4.6/5 (570+ reviews)

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Why Bloomreach

Adobe Campaign often means multiple modules and manual integrations. That complexity slows teams down when the goal is real-time personalization.

Bloomreach unifies customer and product context across 13+ channels in one platform. Loomi AI determines the next best action for each customer in real time, and prebuilt campaigns help you launch faster.

Personalization depth

Basic segmentation and token‑based. Not dynamic and lacks real‑time input capabilities

Delivers 1:1 personalized email based on customer behavior and preferences — dynamic and real time.

Real‑Time Audience Data

Lack of support for real‑time data ingestion which leads to static personalization

Uses real-time customer data so personalization reflects the latest behavior.

Ease of Use

Complex workflows and an outdated user experience. Required input from IT and developers.

Visual building tools make it easier to create campaigns. Loomi AI helps optimize content and timing.

Omnichannel Orchestration

Only basic email and web integrations available.

Robust support for mobile/web SDKs, push, in‑app, custom events and channels, and rich API extensibility

40%

Higher revenue with an insights-driven email strategy

99%

Inbox placement rate with 20% more email reach

Higher conversion rate while sending 33% fewer emails

See How Customers Activate Email with Bloomreach

40%

Benefit Cosmetics increased in revenue per email

With the dashboard and analytics we have access to, as well as the reports and segmentations we can create, Bloomreach has helped us see the products that are performing best so we can optimize accordingly.

Amy Del Pizzo CRM Coordinator, Benefit Cosmetics

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30%

Lovall increased their abandoned cart conversion rates

“Bloomreach proved to be an incredible partner across the Black Friday period for us. From data collection and visualisation to creating optimised, personalised messages delivered to our database in a timely fashion, Bloomreach supported us at every step.

Jonnie Crimmons Senior CRM Executive, Lovall

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135%

TeamSport saw an increase in last-click attribution for email campaigns

Bloomreach is so much more than just a tool. With ongoing support, workshops, and roadmapping, it’s a collaborative partnership. Bloomreach has helped us understand our customers and interpret our data faster, and now we can get campaign analysis and customer insights with just a few clicks...

Lawrence Maso CRM Manager, TeamSport

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