Ready to drive more revenue from real-time personalization?

A single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization so you can create marketing campaigns across channels that drive revenue and improve CLTV.

4.6/5 (570+ reviews)

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Bloomreach gives marketers total control over every aspect of the customer journey

Stand out with truly personalized customer experiences. Unify data from any source into 360° customer profiles. With this data, you’ll be able to pull customer segments in seconds, add real-time triggers, conditions and integrated channels into end-to-end automated omnichannel flows.

Trigger omnichannel campaigns across email, SMS, web/mobile push, in-app messaging, Adtech & more
Repurchase campaign when a customer nears their average purchase frequency

Fast time-to-value with real-time data and plug & play use cases

Create marketing campaigns that take into account the most recent (up to the second) customer behavior. Our real-time capabilities not only ingest and process customer data and product catalog updates in real-time, but extend to auto-updated segments, recommendations changing with seconds and real-time dashboards for reporting. Plug&Play, our selection of best practice, ready-to-launch use cases, help bring fast time-to-value with minimal effort.

Cart Abandonment via email, SMS/MMS, push, or WhatsApp with details about the items to improve conversion rates
Send personalized product recommendations to increase basket size/AOV, or a low inventory alert to add urgency to convert

Achieve AI-powered personalization without sacrificing usability

Stay ahead of the crowd with conversion-driving predictions, in an easy to use UI built for marketers. Improve the performance of your campaigns by combining models to fit your needs e.g. probability opening an email and purchasing.

See the full impact of your campaigns with advanced, self-sufficient dashboards. Use our out-of-the-box visual dashboards or build advanced reports to track your own custom metrics.

Offer customers personalized product recommendations in real-time, across multiple channels
Customize the send time for every customer, based on when they’re most likely to open and email and convert

Hear More From Our Clients

4.2%

Conversion rate increase

"It’s essential that we accurately personalize our communications... Furthermore, we know that a visit to a DFS showroom is an essential part of the consideration journey. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way."

Mike Aspinall Data Activation Manager, DFS

33%

Increase in booking enquiries

"The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently."

Dale Bray Digital Marketing Manager, The Thinking Traveller

161%

Jump in conversion rates

"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

Alice Lewin Smith Marketing Consultant at Oliver Bonas

13.8%

Increase in revenue using personalized email campaigns

"The next logical step for us was Bloomreach Engagement after outgrowing our previous marketing automation platform. It has the perfect combination of ease of use and complexity. It has truly enabled us to deliver personalized experiences at scale."

Tom Reding Group Digital Director, BrewDog

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