The Agentic Platform for Personalization. Powered by Loomi AI.

Loomi AI brings your customer, content, and product data together — then acts on it in real time to personalize every moment, across every channel your customers use

4.6/5 (570+ reviews)

Request a Demo

AI That’s Built to Understand and Act

Traditional AI reacts. Loomi AI anticipates. Bloomreach brings your customer, content, and product data together — then Loomi AI acts on it in real time to make every interaction smarter.

Whether it’s launching campaigns, optimizing experiences, or connecting touchpoints, our platform acts so your team can move faster, scale smarter, and deliver personalization that actually converts.

Marketing Automation

Unify real-time data and orchestrate AI-driven campaigns across 13+ channels — all from one place.

Bloomreach brings together real-time customer and product data, 13+ marketing channels, and powerful analytics — all intelligently powered by Loomi AI. Create truly personal experiences, from first click to loyal fan, all from one place.

Ecommerce Search

Serve intelligent search, merchandising, and recommendations — all powered by Loomi AI and built on real-time behavioural signals.

Autonomous search doesn’t just react — it thinks, anticipates, initiates conversations, explains reasoning, and gets smarter with every interaction. Stop manually “fixing” search and shift to strategic oversight of a self-driving revenue engine.

Conversational Shopping

Embed a conversational shopping agent, powered by Loomi AI, that anticipates intent, guides decisions, and turns browsing into conversion.

Bloomreach's conversational shopping agent gives you a direct line to your shoppers in real time, guiding them to exactly what they need — before they even know they need it. It’s not just personalization; it’s precision shopping that turns every interaction into revenue.

Agentic AI

Rules-based personalization only. Static rules, manual thresholds, no adaptation.

Agentic AI that learns and acts. Loomi AI is built into everything — it predicts, personalizes, optimizes, and acts autonomously across channels.

Unified Data

Fragmented, stale data. Customer signals locked in silos. Insights surface hours later.

Unified data in real time. We ingest, normalize, and serve customer + content + event data in milliseconds via in-memory architecture. All your systems speak the same language.

Composable Architecture

Rigid tech stack, locked modules. Adding new capabilities requires IT.

Composable Architecture (future-proof). Each function (data, content orchestration, discovery) is modular. They interoperate so you can evolve without rebuilding.

Proven by 1,400 Brands

"Does it scale?" You hear features are great, but can they support enterprise scale?

Proven by 1,400+brands. We power personalisation for 1,400+ global brands across retail, financial services, hospitality, and gaming.

40%

Higher revenue with an insights driven email strategy

17.5%

Interflora’s Category Revenue per Visit increase since implementing site search with Bloomreach

10hrs

Miele saves 10hrs a month and drives revenue growth with Bloomreach

Trusted by Industry Leaders

35%

11teamsports drives 35% higher AOV through Bloomreach-powered loyalty program

As a retailer and sports authenticator, we wanted to differentiate ourselves from competitors by leveraging our expertise in embellishment — specifically the customization of apparel and footwear through flocking with names and numbers — to reward our loyal customers and create deeper engagement with our community.

Tom Adler Teamlead Brand E-Commerce, 11teamsports

Learn More

30%

Lovall increased their abandoned cart conversion rates

“Bloomreach proved to be an incredible partner across the Black Friday period for us. From data collection and visualisation to creating optimised, personalised messages delivered to our database in a timely fashion, Bloomreach supported us at every step.

Jonnie Crimmons Senior CRM Executive, Lovall

Learn More

Kiwi.com boosts revenue uplift By 8%

With Bloomreach, managing diverse channels like email, SMS, and in-app messages is seamless. We can orchestrate personalized customer journeys that drive real engagement.

Jakub Semotam Head of CRM at Kiwi.com

Learn More

01 / 01

What Marketers and Merchandisers Say About Bloomreach

The best thing about Bloomreach is that we can create everything in one place in one tool.

Simon on G2

Bloomreach is a powerful marketing tool with excellent reporting capabilities.

Bruno R. on G2

Intuitive platform that can take your business to the next level.

Sofie T. on G2

I am using Bloomreach daily and I am very pleased with its possibilities and capabilities.

Anonymous on G2

The Agentic Platform for Personalization. Powered by Loomi AI.

Request a Demo

Join the innovative companies using Bloomreach

AI That’s Built to Understand and Act