Customer Experience Personalization That Actually Works

E-Commerce Site Searchers Convert 3x Better Than Browsers. Provide your customers with tailor-made e-commerce experiences across multiple pages, sites and channels.

4.6/5 (570+ reviews)

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Personalize Customer Experience Intelligently

Truly know what your customers want with semantic product searches and deliver accurate search results instantly.

Using natural language processing and machine learning, identify the most relevant e-commerce search results ,provide a unified customer experience.

1:1 and segment-based personalization intelligently presents products based on user preferences and your segments.

Optimize Customer Experience Personalization Without Manual Work

Push algorithm changes within minutes not days and be less dependent on your IT team.

Set rules to push high margin products boosting revenue and online growth.

Identify the biggest opportunities for on site improvement, such as zero results queries, heatmaps, and reports on underperforming categories.

Automate Your Trending and Recommended Products

Quickly add best practice recommendations like Trending and Frequently Bought Together with ready-to-go algorithms.

Feed-in additional sales and product data, for a unified view of your e-commerce operations.

Create rule-based recommendations to prioritize specific product lines or a curated product collections for the holidays.

Hear More From Our Clients

+8.5%

Increase in revenue per visitor

"Our catalog is 30,000+ and there’s always room to improve on site search. That’s the number one thing we can do to benefit the customer journey and to improve conversion"

Michael Ladinig VP of Marketing & Brand

23%

Increase in conversion rate

"We’re happy right now because we feel like we’ve truly had a win [with Bloomreach Discovery]. That definitely is not always the case when getting into a large technical project with another company. This has been a true success."

Nick Murdock Director of IT, Level Nine Sports