Brand Loyalty & Retention Through Personalization

Use first-party data and an all-in-one data platform to fuel your personalization marketing strategy and continue to drive CLTV — even in a turbulent economy.

4.6/5    (520+ reviews)

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Join the innovative companies using Bloomreach

Deliver Bespoke Personalized Experiences Every Time

Leverage your product and customer data to create online experiences that inspire customers to purchase. With Bloomreach Engagement you can learn, optimize and personalize all of the touchpoints across the customer journey and increase your CLTV.

Single Customer View
Understand your dormant customers better than anyone with a Single Customer View, uniting commerce and customer data.
Connected Customer Experiences
Engage your customers with thoughtful communications based on their site activity and purchase history. Choose the right time and the most impactful channels to deliver your message.
Omnichannel Orchestration
Instead of sending a generic message to everyone, with powerful omnichannel orchestration capabilities you can send personalized email, SMS, ad and other campaigns to segmented groups of customers to deliver a relevant message that inspires action. 
Abandoned Cart Emails
With a completely customizable use case flows, you can go beyond the typical abandoned cart email to craft truly inspirational connections and re-engage your customers.
A/B Testing at Scale
Get instant insight into the performance of your campaigns and make changes based on real‑time campaign performance, anytime you need. Perform testing on email campaigns, web experiments, weblayers or entire customer journeys.

Are you ready to achieve true, real-time personalization whilst managing your entire customer engagement strategy in one platform?

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“Bloomreach never stops innovating and ensuring that we are getting the best solution in the market. We were already seeing success with Bloomreach’s product recommendations, but we are really happy with the upscaled real-time recommendations from Bloomreach. It is faster, more accurate, and we are able to offer more personalized recommendations to all of our customers — including our first-time visitors.”

Jakub Miklik Digital & Data Director CEE, Yves Rocher

Hear More From Our Clients

Jump in conversion rates
"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."
Alice Lewin Smith Marketing Consultant at Oliver Bonas
Increase in booking enquiries
"The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently."
Dale Bray Digital Marketing Manager, The Thinking Traveller
Increase in revenue using personalized email campaigns
"The next logical step for us was Bloomreach Engagement after outgrowing our previous marketing automation platform. It has the perfect combination of ease of use and complexity. It has truly enabled us to deliver personalized experiences at scale."
Tom Reding Group Digital Director, BrewDog
Conversion rate increase
"It’s essential that we accurately personalize our communications... Furthermore, we know that a visit to a DFS showroom is an essential part of the consideration journey. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way."
Mike Aspinall Data Activation Manager, DFS
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See Why Bloomreach is One of the Leading Customer Data Platforms in the World

Award Winning Technology

Interested in building customer loyalty?

See how Bloomreach Engagement, our omnichannel marketing automation platform powered by our customer data platform (CDP), is helping brands grow customer loyalty and retention by offering more personalized experiences.

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