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Drive More Growth With AI-Powered Customer Retention

Turn one-time shoppers into lifelong fans with personalized, omnichannel experiences that build habits, increase lifetime value, and keep customers coming back.


4.6/5    (570+ reviews)

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33%

increase in AOV as a resulted of a customer loyalty program

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29%

Decrease in potential product returns

isadore-logo
3x

3× more likely to make a repeat purchase within 30 days

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Build a retention engine that puts the customer first

  • Leverage AI‑powered personalization to tailor rewards, content, and incentives across the journey — informed by real‑time predictions and product affinity from Loomi AI.

  • Run tiered loyalty programs that reflect true customer value with promotions, perks, and status automations that scale.

     

  • Orchestrate omnichannel experiences (email, SMS, web, app, in‑store) that feel consistent and connected — not siloed campaigns.

Launch loyalty journeys in minutes

  • Use prebuilt, plug‑and‑play templates like to assign tiers from purchase behavior, browsing, and engagement

  • Drag‑and‑drop real‑time scenarios for post‑purchase, anniversary, reactivation, surprise‑and‑delight, and VIP benefits

  • Personalize emails and on‑site moments with dynamic content and product recommendations.

Lower CAC and Optimize Retention

  • Use the Retention Dashboard to see cohorts, repeat rate, time between purchases, and the session return funnel.

  • Cut CAC by suppressing existing and recent buyers, and keep suppression and lookalike lists fresh with real-time audience sync.

  • Target value, not volume, by building high-LTV lookalikes.

See How Customers Build Loyalty with Bloomreach

33%
increase in AOV as a resulted of a customer loyalty program
After an easy implementation with Bloomreach, we’ve been able to really focus our loyalty and retention efforts and revamp our loyalty program. Now we can offer loyalty benefits based on each customer’s interests, and we’ve seen really great results.
Nelleke Kloet Senior CRM & Loyalty Marketeer, Vitaminstore
29%
Isadore used AI to decrease potential product returns
With AI piloting this return-preventionweb layer, Isadore has made a consequential impact on returned products, decreasing potential returns by 29%. Not only does this reduce the environmental footprint that returns cause,it also curbs the lost revenue that returns have on Isadore’s bottom line.
3x
Customers that interacted with Popeyes UK’s AI-powered loyalty program were 3x more likely to make a repeat purchase with 30 days.
Popeyes UK drove real results by launching a loyalty program that connected both the offline and online experience. Each Customer, no matter where they ordered from, was invited to spin a prize wheel on the brand’s mobile website, winning incentives like free items and discounts
01 / 01

The Winning Playbook for the New Era of Customer Loyalty.

 

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