Don't settle for less with your customer lifecycle management. Our AI-powered platform helps you analyze, orchestrate, and predict customer journeys at scale in one comprehensive solution.
Collect all your customer data in a single place, ready to power your personalization efforts across the customer journey. With Bloomreach Engagement, you get a 360-degree view of your customers that integrates all your relevant datapoints, including online and offline data, calculated metrics from every customer interaction, and predicted future data.
Capture and visualize customer insights data with up-to-the-moment analytics. Get a high-level overview as well as deep analyses with customizable reports, cohorts, dashboards, and personalized metrics. Our platform connects every data source to make customer insights management an intuitive process, so marketers can focus on crafting the most effective campaigns.
Our AI-powered solution offers the tools you need to turn detailed insights into an above-and-beyond customer experience. Easily manage complex campaigns with our visual scenario builder, set up triggers and conditions that adapt to a customer’s behavior in real time, and predict their future intent with the help of machine learning and predictive analytics.
Loomi is built into every one of our products and always has been. It works alongside you to supercharge marketing campaigns, merchandising, site search, and content – making you more efficient and effective than ever before. Think of Loomi as the rockstar intern you’ve always wanted, hungry for data and ready to shine light on ways to action that data, automatically or with your oversight.
Request DemoGet built-in data unification to give you a single customer view and hyper-personalized campaigns
Plug Bloomreach into complex data infrastructure to visualize and activate data to create personalized interactions