AMSTEL HOTEL | THURSDAY 6 JULY | FROM 12:00 PM
Conversations on Commerce: Customer Engagement & Loyalty
Join Bloomreach and fellow e-commerce professionals for a lunch, filled with insights, knowledge and networking opportunities.
Learn from your Peers
Join your peers for an interactive in-person conference filled with insights, networking opportunities and the chance to hear fellow e-commerce experts share their experience.
Enter the New Era of Personalisation
What are the latest trends in Personalisation and Customer Engagement? Can you scale your personalisation effectively, across all channels? Are you using the right tools to drive e-commerce ROI? These are just a few of the questions we will tackle in our sessions, providing you with a platform to learn and share.
Network with the Best in Retail
At Bloomreach, there's nothing we enjoy more than to bring together the e-commerce community. This event will be a brilliant opportunity to meet like-minded retailers in a relaxed group setting. And if you don't feel like mingling, that's ok too. Just sit back, and enjoy the content (and delicious food).
12:00 - 01:00 p.m.
Welcome Refreshments & Check-in
Check in, grab a drink, and get ready for an afternoon of learning and networking.
12:30 - 01:30 p.m.
The Hyper-personalised Buyer's Journey
- Josh Cantor, will present a short introduction to Bloomreach
- Case Study: Joris van den Acker will discuss the successful implementation of personalisation for Goossens + Q&A
- Roundtable Session: Strategies to Unlock Revenue through Personalisation.
01:30 - 03:00 p.m.
Roundtable Lunch
Enjoy a great Lunch and chat with your peers about commerce challenges and pragmatic strategies.
Brought to you by:
Meet your Hosts
Joshua Cantor
Bloomreach
With over 10 years in the digital marketing space, Joshua has a deep understanding of customer experience marketing, optimisation, and customer engagement. Joshua is a dynamic and highly driven leader with a passion for uncovering hidden opportunities. He has worked with some of the largest household brands in the Nordics and Benelux, focused on best-in-class customer service, workforce development, and management of business operations.
Joris van den Acker
Marketing Automation Specialist
Joris is an experienced omnichannel customer journey builder. Together with the Goossens team, he is continuously working on the creation of the perfect customer journey. Through experience, he knows that you can achieve your goals faster and more efficiently by selecting the right tool. He has been involved in the process from the selection, implementation and onboarding of Bloomreach Engagement. And knows the importance of involving the organisation during the selection process