Now On-Demand

Reach New Revenue Heights

Fill out the form to watch e-commerce and digital leaders from around the world speak about upcoming customer trends, personalization, and other revenue-driving tactics at The Commerce Experience Summit 2023.

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Hear From Top Global Brands Like:

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Event Agenda

Track 1
Track 2
Track 3
Day 1
Day 2
Tools of the Trade: Boosting CLTV through Omnichannel Marketing

CLTV may not have always been on trend, but in these uncertain economic times, it's become one of the most powerful metrics in any marketer's toolbox. But more often than not, it's the metric that companies ignore. Which begs the question: How do I increase my CLTV? We’ve got the golden keys to your CLTV adjustment. We’ll help you lay the foundation of calculating your CLTV, and help you build a strong omnichannel marketing strategy that will harness the power of the entire customer experience to help you sustain growth during challenging times.

Dominik Pribyla
Product Marketing Manager, Bloomreach
Mark Collin
Managing Director - Europe, Kin + Carta
Optimising Your CX: Maintaining Loyalty and Growth in 2023

CAC is on the rise, spend is being cut, yet revenue goals remain the same. If your final destination is to drive growth without spending more on acquiring new customers, then let us take the journey with you. A pitstop to checkout the customer optimisation and retention methodologies & trends may be just what you need to understand and anticipate customer behaviour in order to drive growth in 2023.

Wouter Pasman
Director of Solutions Consulting, Bloomreach
Rachel Smith
Experience Director, Wunderman Thompson Commerce & Technology
Commerce Pulse: Live

Unlock the secrets of e-commerce success in 2023! Our panel will share the latest shifts in consumer behaviour and purchase patterns in digital commerce. Get access to data and metrics collected from over 500 Bloomreach customers that will help you understand e-commerce trends and capitalize on them in 2023.

Brian Walker
CSO, Bloomreach
Michelle DeMaio
Corporate Communications Manager, Bloomreach
Jean Lestréhan
Marketing Automation Specialist, Bloomreach
Empowering Women in eCommerce and Tech: Building A Stronger Alliance

Women in tech have long been underrepresented, but the power of diversity in hiring is becoming increasingly recognised as a way to drive innovation and improve business outcomes, creativity & overall job satisfaction in the workplace.

We're seeing when women are a part of the conversation and in leadership positions, new ideas and perspectives can be introduced, revitalising the organisation and driving growth. Overall proving that diversity in tech is a win-win for everyone.

Join us to gain valuable insights and actionable ideas as we strive to build a more inclusive future - regardless of gender. This panel features 3 powerhouse executives to discuss their personal commitment to equity and why it's so important to amplify diverse voices in their respective organisations and within the MACH Alliance. 

Amanda Elam
CMO, Bloomreach
Jen Jones
CMO, commercetools
Gordana Vuckovic
CRO, Vue Storefront
Achieving 99+% Inbox Placement

With marketing budgets under the microscope, email is slated to take on the responsibility of driving revenue. With the potential to drive high ROI,  maximising deliverability is critical to revenue growth in 2023 and beyond. Take a peek at how the other half live in the 99% deliverability club and see how much revenue you could be leaving on the table.

Gavin Sherry
Head of Deliverability, Bloomreach
Beyond the Buzz: Loyalty through Social Proof

In a digital climate dominated by social media, it's more important than ever to meet your customers where they are, and get your brand in front of them. Hot tip: there are many foolproof ways to help your customers to spread the word about your products. Join us as we dive a bit deeper into these tips, and learn from companies making money doing so.

Ash Temple
Director of Global Social Creative, The LEGO Group
Zsuzsa Kecsmar
Chief Strategy Officer, Antavo
Elena Kacan
Community Marketing Manager, Bloomreach
Quick Wins to Build Loyalty in 2023

Get ready to take your customer loyalty to new heights in 2023! Our panel of industry experts will share their quick wins that brands like yours can use to drive repeat business and customer retention. Don't miss this opportunity to gain valuable insights on the latest strategies and technologies that will give your brand a competitive edge and skyrocket your customer loyalty to new heights!

Chris Ribeiro
Head of Global Product Management - Marketing & Loyalty Technology | VF Corp
Pal Waagbo
Senior Digital Marketing Manager, Wagamama
Shalaeha McClintock
Senior Global Campaign Manager, Bloomreach
Staying a Step Ahead in an Uncertain World

In our closing keynote, Mark King, CEO of Taco Bell, will share how he pivoted into crisis mode when COVID 19 restrictions were mandated. He'll share how these learned lessons apply to an uncertain world facing a recession. 

Mark King
CEO, Taco Bell
Day 1
Day 2
Beat the CAC Crunch

In uncertain economic times, the cost of customer acquisition is on the rise. But it’s not all doom and gloom. You already have an existing customer-base who love you. Discover how leveraging your existing customers through personalized reengagement campaigns is a proven tactic to boost clicks, conversion, and revenue - even in a depressed economy.

Valentina Benaglio
Product Marketing Manager - Engagement, Bloomreach
Mike Nelson
Co-founder & Marketing Guy, ReallyGoodEmails.com
Say Goodbye to Point(less) Solutions

Think you’re cutting costs with point solutions? Think again. Costly customizations and tangled integrations won’t grow with your business and will cost you much more in the long run. Discover how an integrated marketing solution can save you time, money, frustration, and help your business grow.

Stephan Lukac
Marketing Director, Indochino
Jim Vogel
Executive Director of Martech and Experience Platforms, Gorilla Group
Robert Yula
Senior Global Campaign Manager, Bloomreach
Commerce Pulse: Live

Unlock the secrets of e-commerce success in 2023! Our panel will share the latest shifts in consumer behaviour and purchase patterns in digital commerce. Get access to data and metrics collected from over 500 Bloomreach customers that will help you understand e-commerce trends and capitalize on them in 2023.

Brian Walker
CSO, Bloomreach
Michelle DeMaio
Corporate Communications Manager, Bloomreach
Jean Lestréhan
Marketing Automation Specialist, Bloomreach
Empowering Women in eCommerce and Tech: Building A Stronger Alliance

Women in tech have long been underrepresented, but the power of diversity in hiring is becoming increasingly recognized as a way to drive innovation and improve business outcomes, creativity & overall job satisfaction in the workplace.

We're seeing when women are a part of the conversation and in leadership positions, new ideas and perspectives can be introduced, revitalizing the organization and driving growth. Overall proving that diversity in tech is a win-win for everyone.

Join us to gain valuable insights and actionable ideas as we strive to build a more inclusive future - regardless of gender. This panel features 3 powerhouse executives to discuss their personal commitment to equity and why it's so important to amplify diverse voices in their respective organizations and within the MACH Alliance. 

Amanda Elam
CMO, Bloomreach
Jen Jones
CMO, commercetools
Gordana Vuckovic
CRO, Vue Storefront
Spill The Tea: Using Data to Personalize Experiences At Scale

Make yourself indispensable to your customers' lifestyle with personalized shopping experiences designed for the on-the-go shopper. Hear from marketing leaders at high-growth brands Bandier, BYLT and Anatomie Fashion as they spill the tea on how to use data insights to create meaningful moments that make shoppers look AND feel amazing! Join us for an exclusive fireside chat you won't want to miss!

Nicolas A Santos
Marketing Director, Anatomie Fashion
Ben Bolognini
Head of Marketing and E-commerce, BYLT Basics
Kristen Stewart
Head of Digital, Bandier
Adam Schifferli
Head of Customer Success & Professional Services Americas, Bloomreach
Quick Wins for D2C Brands 

Brands like yours are worried as we face a possible economic downturn. But we’re here to help! Join us to discover which quick wins you can implement in 2023. Hint: It’s all about personalization and reaching the right customer, on the right channel, at the right time.

Joseph Yakuel
Founder and CEO, Within Agency
Megan Warhurst
Digital Media Producer & Social Media Manager, Bloomreach
Conversational Commerce Best Practices

Join us for a vibrant discussion on how to humanize commerce, offering meaningful conversations over channels like email, SMS, and quizzes. Discover how the power of personalization can improve customer engagement, retention and revenue.

Dave Wisdom
VP, Solutions and Strategy, Engagement, Bloomreach
Robert Yula
Senior Global Campaign Manager, Bloomreach
Matej Ebringer
CRM and Email Specialist, Notino
Staying a Step Ahead in an Uncertain World

In our closing keynote, Mark King, CEO of Taco Bell, will share how he pivoted into crisis mode when COVID 19 restrictions were mandated. He'll share how these learned lessons apply to an uncertain world facing a recession. 

 

Mark King
CEO, Taco Bell
Day 1
Day 2
Take the Power of Search Into Your Own Hands

The kickoff session of CES '23! Our experts will discuss top tips and tricks you need to foster loyalty and increase revenue.

Kendra Guersoy
Solutions Consultant, Bloomreach
Emily Snyder
Former Senior Director of E-commerce, Product, and Strategy, PVH | ck.com
Differentiation in a Digital First World

The days of competing on price and selection are long gone. In this session B2B customer experience expert Jason Hein, Principal B2B Visionary at Bloomreach will discuss why B2B companies need to compete on experience - and how exactly to do so.

Jason Hein
Principal B2B Visionary, Bloomreach
Mike Boswell
VP, Digital E-Commerce Center of Excellence, Breakthru Beverage Group
Commerce Pulse: Live

Unlock the secrets of e-commerce success in 2023! Our panel will share the latest shifts in consumer behaviour and purchase patterns in digital commerce. Get access to data and metrics collected from over 500 Bloomreach customers that will help you understand e-commerce trends and capitalize on them in 2023.

Brian Walker
CSO, Bloomreach
Michelle DeMaio
Corporate Communications Manager, Bloomreach
Jean Lestréhan
Marketing Automation Specialist, Bloomreach
Empowering Women in eCommerce and Tech: Building A Stronger Alliance

Women in tech have long been underrepresented, but the power of diversity in hiring is becoming increasingly recognized as a way to drive innovation and improve business outcomes, creativity & overall job satisfaction in the workplace.

We're seeing when women are a part of the conversation and in leadership positions, new ideas and perspectives can be introduced, revitalizing the organization and driving growth. Overall proving that diversity in tech is a win-win for everyone.

Join us to gain valuable insights and actionable ideas as we strive to build a more inclusive future - regardless of gender. This panel features 3 powerhouse executives to discuss their personal commitment to equity and why it's so important to amplify diverse voices in their respective organizations and within the MACH Alliance. 

Amanda Elam
CMO, Bloomreach
Jen Jones
CMO, commercetools
Gordana Vuckovic
CRO, Vue Storefront
Make the Case: How to Tailor Every Customers' Search Experience to Drive Revenue

Hear from Bloomreach solution consultants as they lead you through how search is the easiest way to start curating the personalized experiences your customers crave.

Christine Reyes
Director of Product Marketing, Discovery & Content, Bloomreach
Buying is Better than Building: We'll Change Your Mind

Join as we take you through why partnering with a search technology solution is a better and more effective way to gain and retain customers than building a personalization system in-house. Think you can prove them wrong?

Arleen Goldberg
Senior Direct of E-commerce, SHI
Rae Akinsanya
Vertical Marketing Specialist, Bloomreach
Quick Wins to Build Loyalty in 2023

Get ready to take your customer loyalty to new heights in 2023! Our panel of industry experts will share their quick wins that brands like yours can use to drive repeat business and customer retention. Don't miss this opportunity to gain valuable insights on the latest strategies and technologies that will give your brand a competitive edge and skyrocket your customer loyalty to new heights!

Chris Ribeiro
Head of Global Product Management - Marketing & Loyalty Technology | VF Corp
Pal Waagbo
Senior Digital Marketing Manager, Wagamama
Shalaeha McClintok
Senior Global Campaign Manager, Bloomreach
Staying a Step Ahead in an Uncertain World

In our closing keynote, Mark King, CEO of Taco Bell, will share how he pivoted into crisis mode when COVID 19 restrictions were mandated. He'll share how these learned lessons apply to an uncertain world facing a recession. 

 

Mark King
CEO, Taco Bell

Do more with less

2023 will be the year of "do more with less." We want you to move through the year with more tools and strategy to help you hit your revenue goals.
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