--- title: The Commerce Experience Summit 2023 | Watch On-Demand | Bloomreach description: Join us at the Commerce Experience Summit and discover the power of how personalized customer journeys are helping your peers unearth buried revenue. image: https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Animation-Landingpage.gif --- [Request Demo](https://visit.bloomreach.com/request-demo/?itm_category=inpromo&itm_type=menu_demo&itm_page=/partners/&hsLang=en) [![](https://visit.bloomreach.com/hubfs/GLOBAL/bloomreach-logo-black.svg)](https://www.bloomreach.com/) **Now On-Demand** # Reach New Revenue Heights ##### Fill out the form to watch e-commerce and digital leaders from around the world speak about upcoming customer trends, personalization, and other revenue-driving tactics at The Commerce Experience Summit 2023. ## Get All CES Sessions ## On-Demand ### Hear From Top Global Brands Like: ![Group 5336@2x](https://visit.bloomreach.com/hs-fs/hubfs/Group%205336@2x.png?width=290&height=100&name=Group%205336@2x.png "Group 5336@2x") ![indochino](https://visit.bloomreach.com/hs-fs/hubfs/indochino.png?width=300&height=100&name=indochino.png "indochino") ![WT_Logo_Blue_Positive_RGB](https://visit.bloomreach.com/hs-fs/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/WT_Logo_Blue_Positive_RGB.png?width=223&height=100&name=WT_Logo_Blue_Positive_RGB.png "WT_Logo_Blue_Positive_RGB") ![SHI LOGO_FullColor](https://visit.bloomreach.com/hs-fs/hubfs/SHI%20LOGO_FullColor.png?width=65&height=30&name=SHI%20LOGO_FullColor.png "SHI LOGO_FullColor") ![rge-logo](https://visit.bloomreach.com/hs-fs/hubfs/rge-logo.jpeg?width=637&height=100&name=rge-logo.jpeg "rge-logo") ![bloomreach-logo-primary-email-header](https://visit.bloomreach.com/hs-fs/hubfs/GLOBAL/bloomreach-logo-primary-email-header.png?width=138&height=30&name=bloomreach-logo-primary-email-header.png "bloomreach-logo-primary-email-header") ![Gorilla](https://visit.bloomreach.com/hs-fs/hubfs/Gorilla.png?width=140&height=70&name=Gorilla.png "Gorilla") ![Kin+Carta_Logo-Black](https://visit.bloomreach.com/hs-fs/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Kin+Carta_Logo-Black.png?width=828&height=100&name=Kin+Carta_Logo-Black.png "Kin+Carta_Logo-Black") ![Antavo-logo (1)-1](https://visit.bloomreach.com/hs-fs/hubfs/Antavo-logo%20(1)-1.png?width=141&height=40&name=Antavo-logo%20(1)-1.png "Antavo-logo (1)-1") **Event Agenda** Track 1 Track 2 Track 3 Day 1 Day 2 ##### **Tools of the Trade: Boosting CLTV through Omnichannel Marketing** CLTV may not have always been on trend, but in these uncertain economic times, it's become one of the most powerful metrics in any marketer's toolbox. But more often than not, it's the metric that companies ignore. Which begs the question: How do I increase my CLTV? We’ve got the golden keys to your CLTV adjustment. We’ll help you lay the foundation of calculating your CLTV, and help you build a strong omnichannel marketing strategy that will harness the power of the entire customer experience to help you sustain growth during challenging times. ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/DOMINIK%20P.jpeg) **Dominik Pribyla** Product Marketing Manager, Bloomreach ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Mark%20Collin%20pic.jpeg) **Mark Collin** Managing Director - Europe, Kin + Carta ##### **Optimising Your CX: Maintaining Loyalty and Growth in 2023** CAC is on the rise, spend is being cut, yet revenue goals remain the same. If your final destination is to drive growth without spending more on acquiring new customers, then let us take the journey with you. A pitstop to checkout the customer optimisation and retention methodologies & trends may be just what you need to understand and anticipate customer behaviour in order to drive growth in 2023. ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/WOUTER%20Pasman.jpeg) **Wouter Pasman** Director of Solutions Consulting, Bloomreach ![](https://visit.bloomreach.com/hubfs/Rachel_Smith%20headshot%20-%20small.jpg) **Rachel Smith** Experience Director, Wunderman Thompson Commerce & Technology ##### **Commerce Pulse: Live** Unlock the secrets of e-commerce success in 2023! Our panel will share the latest shifts in consumer behaviour and purchase patterns in digital commerce. Get access to data and metrics collected from over 500 Bloomreach customers that will help you understand e-commerce trends and capitalize on them in 2023. ![](https://visit.bloomreach.com/hubfs/Brian_Walker.jpg) **Brian Walker** CSO, Bloomreach ![](https://visit.bloomreach.com/hubfs/Speaker%20%E2%80%93%20Michelle.jpg) **Michelle DeMaio** Corporate Communications Manager, Bloomreach ![](https://visit.bloomreach.com/hubfs/LP-Speakers-Spring%2022-Jean.jpg) **Jean Lestréhan** Marketing Automation Specialist, Bloomreach ##### Empowering Women in **eCommerce and Tech: Building A Stronger **Alliance Women in tech have long been underrepresented, but the power of diversity in hiring is becoming increasingly recognised as a way to drive innovation and improve business outcomes, creativity & overall job satisfaction in the workplace. We're seeing when women are a part of the conversation and in leadership positions, new ideas and perspectives can be introduced, revitalising the organisation and driving growth. Overall proving that diversity in tech is a win-win for everyone. Join us to gain valuable insights and actionable ideas as we strive to build a more inclusive future - regardless of gender. This panel features 3 powerhouse executives to discuss their personal commitment to equity and why it's so important to amplify diverse voices in their respective organisations and within the MACH Alliance.  ![](https://visit.bloomreach.com/hubfs/amanda-elam%20@2x.png) **Amanda Elam** CMO, Bloomreach ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Jen-Jones_CMO_commercetools_press01%20(1).jpeg) **Jen Jones** CMO, commercetools ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/gordana.jpeg) **Gordana Vuckovic** CRO, Vue Storefront ##### Achieving **99+% Inbox Placement** With marketing budgets under the microscope, email is slated to take on the responsibility of driving revenue. With the potential to drive high ROI,  maximising deliverability is critical to revenue growth in 2023 and beyond. Take a peek at how the other half live in the 99% deliverability club and see how much revenue you could be leaving on the table. ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/gavin.jpeg) **Gavin Sherry** Head of Deliverability, Bloomreach ##### **Beyond the Buzz: Loyalty through Social Proof** In a digital climate dominated by social media, it's more important than ever to meet your customers where they are, and get your brand in front of them. Hot tip: there are many foolproof ways to help your customers to spread the word about your products. Join us as we dive a bit deeper into these tips, and learn from companies making money doing so. ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Ash%20Temple%20-%20Lego.jpg) **Ash Temple** Director of Global Social Creative, The LEGO Group ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/zk.jpeg) **Zsuzsa Kecsmar** Chief Strategy Officer, Antavo ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Speaker%20Image%20Template%20(5).png) **Elena Kacan** Community Marketing Manager, Bloomreach ##### **Quick Wins to Build Loyalty in 2023** Get ready to take your customer loyalty to new heights in 2023! Our panel of industry experts will share their quick wins that brands like yours can use to drive repeat business and customer retention. Don't miss this opportunity to gain valuable insights on the latest strategies and technologies that will give your brand a competitive edge and skyrocket your customer loyalty to new heights! ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Chris_Ribeiro_Headshot.png) **Chris Ribeiro** Head of Global Product Management - Marketing & Loyalty Technology | VF Corp ![](https://visit.bloomreach.com/hubfs/pal.jpeg) **Pal Waagbo** Senior Digital Marketing Manager, Wagamama ![](https://visit.bloomreach.com/hubfs/1659019811908.jpeg) **Shalaeha McClintock** Senior Global Campaign Manager, Bloomreach ##### Staying a Step Ahead in an Uncertain World In our closing keynote, Mark King, CEO of Taco Bell, will share how he pivoted into crisis mode when COVID 19 restrictions were mandated. He'll share how these learned lessons apply to an uncertain world facing a recession.  ![](https://visit.bloomreach.com/hubfs/King_Mark_PROMOPIC.jpeg) **Mark King** CEO, Taco Bell Day 1 Day 2 ##### **Beat the CAC Crunch** In uncertain economic times, the cost of customer acquisition is on the rise. But it’s not all doom and gloom. You already have an existing customer-base who love you. Discover how leveraging your existing customers through personalized reengagement campaigns is a proven tactic to boost clicks, conversion, and revenue - even in a depressed economy. ![](https://visit.bloomreach.com/hubfs/Copy%20of%20Valentina%20Headshot.png) **Valentina Benaglio** Product Marketing Manager - Engagement, Bloomreach ![](https://visit.bloomreach.com/hubfs/unnamed-4.png) **Mike Nelson** Co-founder & Marketing Guy, ReallyGoodEmails.com ##### **Say Goodbye to Point(less) Solutions** Think you’re cutting costs with point solutions? Think again. Costly customizations and tangled integrations won’t grow with your business and will cost you much more in the long run. Discover how an integrated marketing solution can save you time, money, frustration, and help your business grow. ![](https://visit.bloomreach.com/hubfs/Stephan%20Lukac.jpeg) **Stephan Lukac** Marketing Director, Indochino ![](https://visit.bloomreach.com/hubfs/JVogel_bw.jpg) **Jim Vogel** Executive Director of Martech and Experience Platforms, Gorilla Group ![](https://visit.bloomreach.com/hubfs/ProfilePic%20copy.jpg) **Robert Yula** Senior Global Campaign Manager, Bloomreach ##### **Commerce Pulse: Live** Unlock the secrets of e-commerce success in 2023! Our panel will share the latest shifts in consumer behaviour and purchase patterns in digital commerce. Get access to data and metrics collected from over 500 Bloomreach customers that will help you understand e-commerce trends and capitalize on them in 2023. ![](https://visit.bloomreach.com/hubfs/Brian_Walker.jpg) **Brian Walker** CSO, Bloomreach ![](https://visit.bloomreach.com/hubfs/Speaker%20%E2%80%93%20Michelle.jpg) **Michelle DeMaio** Corporate Communications Manager, Bloomreach ![](https://visit.bloomreach.com/hubfs/LP-Speakers-Spring%2022-Jean.jpg) **Jean Lestréhan** Marketing Automation Specialist, Bloomreach ##### Empowering **Women in eCommerce and Tech: Building A Stronger** Alliance Women in tech have long been underrepresented, but the power of diversity in hiring is becoming increasingly recognized as a way to drive innovation and improve business outcomes, creativity & overall job satisfaction in the workplace. We're seeing when women are a part of the conversation and in leadership positions, new ideas and perspectives can be introduced, revitalizing the organization and driving growth. Overall proving that diversity in tech is a win-win for everyone. Join us to gain valuable insights and actionable ideas as we strive to build a more inclusive future - regardless of gender. This panel features 3 powerhouse executives to discuss their personal commitment to equity and why it's so important to amplify diverse voices in their respective organizations and within the MACH Alliance.  ![](https://visit.bloomreach.com/hubfs/amanda-elam%20@2x.png) **Amanda Elam** CMO, Bloomreach ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Jen-Jones_CMO_commercetools_press01%20(1).jpeg) **Jen Jones** CMO, commercetools ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/gordana.jpeg) **Gordana Vuckovic** CRO, Vue Storefront ##### Spill The Tea: Using Data to Personalize Experiences At Scale Make yourself indispensable to your customers' lifestyle with personalized shopping experiences designed for the on-the-go shopper. Hear from marketing leaders at high-growth brands Bandier, BYLT and Anatomie Fashion as they spill the tea on how to use data insights to create meaningful moments that make shoppers look AND feel amazing! Join us for an exclusive fireside chat you won't want to miss! ![](https://visit.bloomreach.com/hubfs/Nicolas%20Santos%20(crop%20as%20needed).jpeg) **Nicolas A Santos** Marketing Director, Anatomie Fashion ![](https://visit.bloomreach.com/hubfs/Ben%20Bolognini%20(crop%20as%20needed).jpeg) **Ben Bolognini** Head of Marketing and E-commerce, BYLT Basics ![](https://visit.bloomreach.com/hubfs/IMG_3079_Original.jpg) **Kristen Stewart** Head of Digital, Bandier ![](https://visit.bloomreach.com/hubfs/Screenshot%202023-02-13%20at%201.51.06%20PM.png) **Adam Schifferli** Head of Customer Success & Professional Services Americas, Bloomreach ##### **Quick Wins for D2C Brands ** Brands like yours are worried as we face a possible economic downturn. But we’re here to help! Join us to discover which quick wins you can implement in 2023. Hint: It’s all about personalization and reaching the right customer, on the right channel, at the right time. ![](https://visit.bloomreach.com/hubfs/Screenshot%202023-02-10%20at%202.35.52%20PM.png) **Joseph Yakuel** Founder and CEO, Within Agency ![](https://visit.bloomreach.com/hubfs/meganheadshot.jpeg) **Megan Warhurst** Digital Media Producer & Social Media Manager, Bloomreach ##### Conversational Commerce Best Practices Join us for a vibrant discussion on how to humanize commerce, offering meaningful conversations over channels like email, SMS, and quizzes. Discover how the power of personalization can improve customer engagement, retention and revenue. ![](https://visit.bloomreach.com/hubfs/davewisdom.png) **Dave Wisdom** VP, Solutions and Strategy, Engagement, Bloomreach ![](https://visit.bloomreach.com/hubfs/ProfilePic%20copy.jpg) **Robert Yula** Senior Global Campaign Manager, Bloomreach ![](https://visit.bloomreach.com/hubfs/Screenshot%202023-02-21%20at%204.45.59%20PM.png) **Matej Ebringer** CRM and Email Specialist, Notino ##### Staying a Step Ahead in an Uncertain World In our closing keynote, Mark King, CEO of Taco Bell, will share how he pivoted into crisis mode when COVID 19 restrictions were mandated. He'll share how these learned lessons apply to an uncertain world facing a recession.    ![](https://visit.bloomreach.com/hubfs/King_Mark_PROMOPIC.jpeg) **Mark King** CEO, Taco Bell Day 1 Day 2 ##### **Take the Power of Search Into Your Own Hands** The kickoff session of CES '23! Our experts will discuss top tips and tricks you need to foster loyalty and increase revenue. ![](https://visit.bloomreach.com/hubfs/Speaker%20Image%20Template%20copy.png) **Kendra Guersoy** Solutions Consultant, Bloomreach ![](https://visit.bloomreach.com/hubfs/Emily%20Snyder%20(crop%20as%20needed).jpeg) **Emily Snyder** Former Senior Director of E-commerce, Product, and Strategy, PVH | ck.com ##### **Differentiation in a Digital First World** The days of competing on price and selection are long gone. In this session B2B customer experience expert Jason Hein, Principal B2B Visionary at Bloomreach will discuss why B2B companies need to compete on experience - and how exactly to do so. ![](https://visit.bloomreach.com/hubfs/Jason%20Hein.png) **Jason Hein** Principal B2B Visionary, Bloomreach ![](https://visit.bloomreach.com/hubfs/M.%20Boswell2(ed).png) **Mike Boswell** VP, Digital E-Commerce Center of Excellence, Breakthru Beverage Group ##### **Commerce Pulse: Live** Unlock the secrets of e-commerce success in 2023! Our panel will share the latest shifts in consumer behaviour and purchase patterns in digital commerce. Get access to data and metrics collected from over 500 Bloomreach customers that will help you understand e-commerce trends and capitalize on them in 2023. ![](https://visit.bloomreach.com/hubfs/Brian%20Walker%20CSO%20Bloomreach.jpg) **Brian Walker** CSO, Bloomreach ![](https://visit.bloomreach.com/hubfs/Speaker%20%E2%80%93%20Michelle.jpg) **Michelle DeMaio** Corporate Communications Manager, Bloomreach ![](https://visit.bloomreach.com/hubfs/LP-Speakers-Spring%2022-Jean.jpg) **Jean Lestréhan** Marketing Automation Specialist, Bloomreach ##### Empowering **Women in eCommerce and Tech: Building A Stronger** Alliance Women in tech have long been underrepresented, but the power of diversity in hiring is becoming increasingly recognized as a way to drive innovation and improve business outcomes, creativity & overall job satisfaction in the workplace. We're seeing when women are a part of the conversation and in leadership positions, new ideas and perspectives can be introduced, revitalizing the organization and driving growth. Overall proving that diversity in tech is a win-win for everyone. Join us to gain valuable insights and actionable ideas as we strive to build a more inclusive future - regardless of gender. This panel features 3 powerhouse executives to discuss their personal commitment to equity and why it's so important to amplify diverse voices in their respective organizations and within the MACH Alliance.  ![](https://visit.bloomreach.com/hubfs/amanda-elam%20@2x.png) **Amanda Elam** CMO, Bloomreach ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Jen-Jones_CMO_commercetools_press01%20(1).jpeg) **Jen Jones** CMO, commercetools ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/gordana.jpeg) **Gordana Vuckovic** CRO, Vue Storefront ##### Make the Case: How to Tailor Every Customers' Search Experience to Drive Revenue Hear from Bloomreach solution consultants as they lead you through how search is the easiest way to start curating the personalized experiences your customers crave. ![](https://visit.bloomreach.com/hubfs/Christine%20Reyes.jpeg) **Christine Reyes** Director of Product Marketing, Discovery & Content, Bloomreach ##### **Buying is Better than Building: We'll Change Your Mind** Join as we take you through why partnering with a search technology solution is a better and more effective way to gain and retain customers than building a personalization system in-house. Think you can prove them wrong? ![](https://visit.bloomreach.com/hubfs/image%20(1)%20(1).png) **Arleen Goldberg** Senior Direct of E-commerce, SHI ![](https://visit.bloomreach.com/hubfs/LinkedinPhoto.jpeg) **Rae Akinsanya** Vertical Marketing Specialist, Bloomreach ##### **Quick Wins to Build Loyalty in 2023** Get ready to take your customer loyalty to new heights in 2023! Our panel of industry experts will share their quick wins that brands like yours can use to drive repeat business and customer retention. Don't miss this opportunity to gain valuable insights on the latest strategies and technologies that will give your brand a competitive edge and skyrocket your customer loyalty to new heights! ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/Chris_Ribeiro%20-%20VF%20Corp.png) **Chris Ribeiro** Head of Global Product Management - Marketing & Loyalty Technology | VF Corp ![](https://visit.bloomreach.com/hubfs/Campaigns/2023/Commerce%20Experience%20Summit/pal.jpeg) **Pal Waagbo** Senior Digital Marketing Manager, Wagamama ![](https://visit.bloomreach.com/hubfs/1659019811908.jpeg) **Shalaeha McClintok** Senior Global Campaign Manager, Bloomreach ##### Staying a Step Ahead in an Uncertain World In our closing keynote, Mark King, CEO of Taco Bell, will share how he pivoted into crisis mode when COVID 19 restrictions were mandated. He'll share how these learned lessons apply to an uncertain world facing a recession.    ![](https://visit.bloomreach.com/hubfs/King_Mark_PROMOPIC.jpeg) **Mark King** CEO, Taco Bell ### Do more with less ##### 2023 will be the year of "do more with less." We want you to move through the year with more tools and strategy to help you hit your revenue goals. [Watch Now](https://visit.bloomreach.com/commerce-experience-summit-23#watch) ![image-do-more@2x](https://visit.bloomreach.com/hs-fs/hubfs/image-do-more@2x.png?width=500&height=500&name=image-do-more@2x.png "image-do-more@2x") ![](https://visit.bloomreach.com/hubfs/GLOBAL/exponea-bloomreach-logo-white-1.svg) [Privacy Policy](https://www.bloomreach.com/en/about/privacy) [Terms of Service](https://www.bloomreach.com/en/about/terms-of-use)