Bloomreach | Conversational Commerce with Bloomreach Clarity

Customers Don't
Use Chatbots

From the search bar to product listing pages and more, Clarity's conversational AI can live beyond the chat window — connecting with customers where and when it matters most.
As customers engage, the site experience adapts in real time, surfacing products customers didn't even know they wanted.

Engagement Powered by Real-Time Data

Clarity uses a real-time understanding of your customers and your product catalog to make conversations personal, bringing value to every website visit with tailored conversations based on visited pages, categories, location, and more, in addition to known customer profiles.
With the ability to use behavioral triggers, Clarity can understand when and how unknown visitors want to be engaged.

Cross-Channel Conversations

With its AI connecting across email, SMS, and more, Clarity can continue conversations across channels, extending beyond a single interaction.
Every customer touchpoint feels intentional, based on their buying journey and needs to convert.

Scale Your Best Sales Associate

Clarity enables you to scale the expertise of your most knowledgeable sales associate, bringing their product knowledge directly into your online experience.
Help shoppers gain confidence in their purchases by providing expert guidance on every product in your catalog.

35.2%

TFG Boosts Online Conversion Rate by 35.2% With Bloomreach Clarity

"We were amazed at how large the conversion rate difference was with Clarity. We’re excited to move Clarity further up the funnel and get them in front of users earlier in their journey and at scale."

Clynton McCalgan Head of Digital, Bash

Learn More

“We’ve put all the normal marketing tests against [Clarity], and we’re actually delighted with what we see. We’re seeing consequential value to our company because we’re seeing consequential value to the customer.”

Tim O'Connor SVP of Integrated AI Marketing, Engineering, & Analytics at Excelligence Learning Corporation

01 / 01

Before
Bloomreach

After
Bloomreach

Finding a Product

Endless time spent guessing the right “keyword” to enter in the search bar. Navigating through filters, categories, and pages of results to narrow down 1000s of options. Finding an option that may be good enough.

Find the right product with a simple conversation. Choose between two or three options, expertly curated for your consideration.

Comparing Options

Frantically flipping between two tabs, poring over small details in a product landing page to determine what, if anything, makes one product better than the other.

With one question, Clarity shows you the differences that matter most to you. Easily choose what works best for your needs — no tab flipping necessary.

Adding to Cart

Constant questioning over the “right choice” and anxiety that you may have missed the bad review or small specification that will later lead to a return.

Confidence in your purchase, knowing your questions and concerns have been answered by Clarity. Relief that you made the right choice

Request Demo

Get A Demo

Customers Don't Use Chatbots

Engagement Powered by Real-Time Data

Cross-Channel Conversations

Scale Your Best Sales Associate

Customers Don't
Use Chatbots