With more built-in channels*, Bloomreach puts your customer data in the hands of the marketer, powering personalized campaigns that increase conversion rates, drive revenue, and improve CLTV.
*email, SMS, web/mobile push, in-app messaging, WhatsApp, Adtech audiences, webhooks, or API.
We go further than the standard customer data platform, Bloomreach Engagement unifies online and offline data into single customer view, giving you a view of every interaction whether the customer is known or not. Marketers can harness this data and Bloomreach's powerful omnichannel orchestration capabilities to deliver timely, relevant campaigns that drive business value.
Not only can you create and update customer segments in seconds, you can visualize how customers move between segments over time and trigger relevant communications in real time.
Create the segments that matter the most. Bloomreach Engagement lets you define your own metrics and custom attributes based on historical and real-time customer behavior (e.g., CLTV, number of purchases, or even days until their birthday) — all without requiring deep developer or data science expertise.
Our prediction templates — powered by smart machine learning algorithms — will help you create intelligent and highly targeted campaigns, so you reach the right audience at the right time on the channel that's preferred by them.
Use predictions to improve the performance of your marketing campaigns. Build prediction models in an easy-to-understand UI that's built for marketers. Combine multiple models to fit your unique business needs (e.g., probability of opening email and purchasing).
You've unified your customer data, but Bloomreach Engagement doesn't stop there. With powerful omnichannel orchestration capabilities, give your marketers total control over every aspect of the customer journey. Add real-time triggers, customer segments, conditions, and integrated marketing channels*.
*email, SMS, web/mobile push, in-app messaging, WhatsApp, Adtech audiences, webhooks, or API.
Adjust your campaigns on the fly with real‑time A/B testing. Get instant insight into the performance of your campaigns and make changes based on real‑time campaign performance, anytime you need. Perform testing on email campaigns, web experiments, weblayers or entire customer journeys.
Is it a challenge for your team to craft automated, omni-channel journeys that are personalized at scale for every customer? Eliminate the need for separate platforms feeding into Optimove and get full marketing functionality, powered by a single customer view with Bloomreach Engagement, so that you can deliver unified customer experiences across all digital touchpoints.
Are you ready to achieve true, real-time personalization whilst managing your entire customer engagement strategy in one platform?
We've built a platform for ambitious companies to harness the power of their customer data, so they can build a commerce experience so personalized it feels like magic. Don't just take our word for it, Bloomreach is the highest rated customer data platform on G2 Crowd.
Nicola Cottrell Head of CRM, Sofology
See how a powerful CDP combined with a full marketing suite can create more engaging experiences for your customers that increase conversions and revenue.