Remove data silos and unify customer data from any source into 360° customer profiles. Use this data to launch personalized campaigns in real-time through Bloomreach Engagement built-in-channels to increase conversion rates, drive revenue, and improve CLTV.
We go further than the standard customer data platform, Bloomreach Engagement unifies online and offline data into single customer view, giving you a view of every interaction whether the customer is known or not. Marketers can harness this data and Bloomreach's powerful omnichannel orchestration capabilities to deliver timely, relevant campaigns that drive business value.
Adjust your campaigns on the fly with real‑time A/B testing. Get instant insight into the performance of your campaigns and make changes based on real‑time campaign performance, anytime you need. Perform testing on email campaigns, web experiments, weblayers or entire customer journeys.
Not only can you create and update customer segments in seconds, you can visualize how customers move between segments over time and trigger relevant communications in real time.
Create the segments that matter the most. Bloomreach Engagement lets you define your own metrics and custom attributes based on historical and real-time customer behavior (e.g., CLTV, number of purchases, or even days until their birthday) — all without requiring deep developer or data science expertise.Advanced segmentation capabilities
Our prediction templates — powered by smart machine learning algorithms — will help you create intelligent and highly targeted campaigns, so you reach the right audience at the right time on the channel that's preferred by them.
Use predictions to improve the performance of your marketing campaigns. Build prediction models in an easy-to-understand UI that's built for marketers. Combine multiple models to fit your unique business needs (e.g., probability of opening email and purchasing).
What happens when your ambition outgrows your marketing platform? Insider has basic level mobile campaign functionality, but with the need for several additional platforms for advanced campaign creation, are you using marketing budget effectively? Eliminate the extra services and costs with Bloomreach and get a high functioning marketing automation platform backed by an industry leading CDP.
Do you want to move beyond email marketing and manage your entire customer engagement strategy in one platform?
We've built a platform for ambitious companies to harness the power of their customer data, so they can build a commerce experience so personalized it feels like magic. Don't just take our word for it, Bloomreach is the highest rated customer data platform on G2 Crowd.
Nicola Cottrell Head of CRM, Sofology
See how our omnichannel marketing automation platform, powered by our customer data platform (CDP) is helping brands grow revenue whilst increasing retention and customer lifetime value by offering more personalized experiences.