AI-Powered Customer Engagement Platform

Elevate your marketing strategy with AI agents that execute in real-time, analyzing customer data to orchestrate personalized experiences across all channels. Our intelligent platform doesn't just automate campaigns - it revolutionizes them. Delivering the perfect message at the perfect moment while you focus on strategy and creativity. Drive sustainable revenue growth with technology that moves at the speed of your customers.

4.6/5 (570+ reviews)

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AI-Driven Marketing Customer Engagement That Delivers Results

Our solution leverages autonomous intelligence to orchestrate personalized experiences across email, SMS, push, and web - no manual workflows required.

Using real-time data, our platform delivers perfectly-timed messages when customers are most receptive, driving higher conversions. You set the strategy; our technology handles the execution—freeing you to focus on brand-building that truly impacts your bottom line.

Seamless Cross-Channel Orchestration Through AI

Let our customer engagement platform analyze your existing data to intelligently activate the perfect channel mix for each customer.

Real-Time Customer Insights That Drive Action

Turn data into revenue with technology that doesn't just collect insights - it acts on them. Our solution continuously analyzes behavior patterns and purchase intent, automatically optimizing touchpoints without requiring your intervention.

Advanced Personalization Beyond Segmentation

Move beyond basic targeting to true 1:1 experiences. Our AI for customer engagement autonomously creates valuable audience segments and delivers tailored content, offers and timing - achieving relevance impossible with traditional methods.

Streamlined Growth That Marketers Control

Set business goals and let AI handle the execution. Our customer engagement platform optimizes for your KPIs - whether that's increasing repeat purchases, boosting AOV or maximizing customer lifetime value. Allowing you focus on strategic initiatives that drive brand loyalty.

Complete Performance Visibility

Understand exactly how your engagement strategy impacts revenue, with AI continuously optimizing campaigns to improve ROAS and conversion rates—all without manual testing and adjustments.

Marketing Automation that Scales to Your Needs

Whether you are a $50 million company or $5 billion, Bloomreach can help you scale your marketing strategies through marketing automation, all with industry-leading AI included at no extra cost.

For Growth

Quickly create omnichannel workflows and segments that learn over time

One channel or 6, optimize customer journeys as you grow
Stay ahead of the competition with built-in AI and machine learning
Get the data you need from all channels without relying on other departments

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For Enterprise

Manage your data and all your marketing channels from a single place

Next-gen AI makes recommendations and predictions to drive ROI
Dynamically adjust segments and workflows based on user engagement
Adaptable data structure, ensuring quick execution of campaigns

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Hear More From Our Clients

161%

Jump in conversion rates

"We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further."

Alice Lewin Smith Marketing Consultant at Oliver Bonas

33%

Increase in booking enquiries

"The web optimization and A/B Testing which Bloomreach provides has allowed us to not only increase our enquiries but also test whether functionality is worth rolling out permanently."

Dale Bray Digital Marketing Manager, The Thinking Traveller

13.8%

Increase in revenue using personalized email campaigns

"The next logical step for us was Bloomreach Engagement after outgrowing our previous marketing automation platform. It has the perfect combination of ease of use and complexity. It has truly enabled us to deliver personalized experiences at scale."

Tom Reding Group Digital Director, BrewDog

4.2%

Conversion rate increase

"It’s essential that we accurately personalize our communications... Furthermore, we know that a visit to a DFS showroom is an essential part of the consideration journey. Bloomreach Engagement, coupled with third-party data enrichment and visualization tools, has enabled us to do all of this in a scalable and easily manageable way."

Mike Aspinall Data Activation Manager, DFS

01 / 04

“Bloomreach have enabled us to truly stitch together online and offline behaviour via their CDP. Now that we have access to their Single Customer View, we’re able to use Bloomreach’s orchestration platform to execute personalized campaigns across all channels.”

Head of CRM, Sofology Nicola Cottrell

Ready to Transform Your Marketing with AI-Powered Customer Engagement?

Experience the future of marketing where AI executes while you lead. Our customer engagement platform has helped brands achieve up to 50% increases in CRM revenue and double their marketing productivity. Discover how Bloomreach can help you break free from workflows, deliver hyper-personalized experiences that drive customer loyalty, and focus on the strategic work that truly impacts your business growth.

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