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Bloomreach's Marketing Roadmap: The Future of Agentic, AI-Powered Customer Engagement

A Customer-First Look at What's Next

 

Now available on-demand, watch Meera Murthy share what's next on Bloomreach's Marketing roadmap, our vision for the future of AI-powered, agentic customer engagement. We'll walk through the features we're shipping over the next two quarters and beyond, and you'll see how we're evolving marketing from campaigns you build to a decisioning system that understands each customer, personalizes every touchpoint, and keeps improving engagement performance automatically.

 

Recorded September 15, 2026 | 45 minutes

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Where Bloomreach Marketing is Headed:

 → Less guessing, more revenue. Real-time decisioning with live segmentation, frequency prediction, and instant triggers.
→ An agent that works the whole funnel. Marketing Agent handles audience insights, content, performance analysis, and runtime self-optimization.
→ AI you can explain to your boss. Guardrails, approval flows, full auditability, and new out-of-the-box dashboards.
→ Conversations and data that feed each other. Shopping Agent turns shopper questions into profile insight, and Loomi Connect brings your business data into the tools you already use.
→ What's shipping, and when. A concrete view of features landing between now and early 2027.

Meet Your Host

Meera Murthy
GM & VP, Product Management
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