---
title: 6 Journeys. One Goal. Customers for Life.
description: Discover the customer journeys leading beauty brands use to drive loyalty and revenue, from welcome flows to cart abandonment and win-back.
image: https://visit.bloomreach.com/hubfs/Beauty%20Webinar%20Banner-1.png
---

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#### Sept 16, 2026  |  12:00-1:00 BST

#### Online Webinar

# 6 Journeys. One Goal. Customers for Life.

#### Join the webinar for marketing leaders in beauty and learn what actually moves the needle on retention, repeat purchase, and lifetime revenue.

![](https://visit.bloomreach.com/hs-fs/hubfs/Brought_to_you_black-png.png?width=301&height=82&name=Brought_to_you_black-png.png)

### Request Demo

## what can you expect?

Join Bloomreach and Purple Square CX for a live webinar exploring some key customer journeys for beauty and skincare brands. We’ll highlight the journeys with the greatest commercial impact and show how leading brands are using them to drive loyalty and revenue.

From post-purchase engagement and returns to seasonal routines and life-stage transitions, discover how overlooked moments can become personalised, revenue-driving experiences. Through real-world examples and expert insights, you’ll see how Bloomreach’s Loomi platform and Purple Square’s CRM expertise bring these journeys to life.

Whether you're a CRM manager optimising lifecycle campaigns or a Head of Marketing looking for your next growth opportunity, you’ll leave with practical ideas and actionable strategies to strengthen customer relationships, increase customer lifetime value, and drive measurable commercial results.

[Register Now](https://visit.bloomreach.com/6-journeys.-one-goal.-customers-for-life-1#form)

## We'll be discussing:

 

| ** →** | How to turn post-purchase waiting time and returns into revenue-driving moments |
| --- | --- |
| **→** | Why abandoned browse recovery is the conversion lever most beauty brands are missing |
| **→** | How to detect and act on seasonal & life-stage signals before your competitors do |
| **→** | Why community validation and micro-personalised packaging are beauty's most underrated loyalty drivers |

![](https://visit.bloomreach.com/hubfs/beauty_no_text.png)

# Meet the Speakers

![](https://visit.bloomreach.com/hubfs/Timothy%20Biddiscombe.jpeg)

Tim Biddiscombe

Chief Executive Officer, Purple Square CX

![](https://visit.bloomreach.com/hubfs/Katherine%20Hunter.png)

Katherine Hunter

Senior Account Executive, Bloomreach

![](https://visit.bloomreach.com/hubfs/Alice%20Bryant-Chidgey.jpeg)

Alice Bryant-Chidgey

Manager, Customer Success Bloomreach

### Practical insights you can act on. Free to attend.

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---

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