Gartner Peer Insights “Voice of the Customer” Report 2021

Bloomreach is excited to be recognized by Gartner as a Customers’ Choice in the 2021 Gartner Peer Insights ‘Voice of the Customer’: Digital Experience Platforms (DXP) report.

Read the full report to understand how industry peers feel about their DXP vendors and gain critical insight into the 11 vendors in the market that qualified for inclusion.

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Bloomreach named a 2021 Customers’ Choice for the DXP market

The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

In addition to being recognized for all regions, Bloomreach was named a 2021 Customers’ Choice for the DXP market in North America specifically. Being just one of two companies in the Customers’ Choice quadrant in the North American region is a true honor and shows our deep commitment to our North American customers.

Don't take our word for it

"We use Bloomreach for product search for customers. From implementation, we have seen increased search and relevant results. The platform is responsive and produces accurate search results. Using autosuggest, the platform provides content to customers as soon as the customer begins typing"

Vice President of Digital Technology, Retail.


Inside this report, you’ll get a:

  • Peer perspective on the selected DXP providers.
  • Overview of the 11 key DXP vendors according to real customer reviews and experiences.
  • Detailed vendor ranking for multiple categories from product capabilities to service and support
Gartner Peer Insights Customers' Choice 2021

 

Ready to gain new insights into the DXP vendor landscape?

DOWNLOAD YOUR COPY

Gartner Peer Insights 'Voice of the Customer': Digital Experience Platforms, May 2021. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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